IMPORTANT PLANT WARRANTY INFORMATION

PLANT MATERIALS GUARANTEE

Hawcott Lawn Service warrants our plant materials to be true to name and size according to accepted industry standards. We sell only the freshest materials, with hardiness tolerance suitable to this area. If a requested plant has a hardiness zone rating which is less tolerant, we will let you know and a substitute will be recommended; otherwise, the plant will be excluded in writing from the guarantee. 

Upon completion of your landscaping, you will receive general landscape and watering instructions. Maintaining your new landscape is not difficult. Simply refer to our tips and if you have any questions please call. Occasionally, plants will not survive the process of transplanting. We will gladly replace them at no charge.

Within the following schedule, we guarantee to replace, once, any woody or perennial plants installed by Hawcott Lawn Service that fail to grow.

· One (1) year limited guarantee is provided for all woody plant material and perennials in #1 containers or larger. 

A salesperson will inspect the project site at time of installation or after job completion then again one week, one month, and one year after completion. You will be notified of any concerns or visible complications regarding plants or construction materials. 

What is not included in the guarantee: 

· Replacement of any plant when the account is past due or has not been paid according to terms. 

· Replacement of plants that die as a result of an Act of God or are affected by abnormal and/or extreme weather conditions, such as a drought, prolonged subzero temperatures, early and late season severe freezes, floods, damaging winds, etc. 

· Replacement of plants damaged by mechanical damage from items such as string trimmers, lawn mowers, or other mechanical items that may damage the plant.

· Replacement of plants injured by animals such as rabbits, deer, or others that may eat or rub against plants. (If animals that may cause injury are present we can install trunk protection screens for a reasonable fee.)

· Replacement of plants that are damaged or die as a result of insect infestation or disease unless covered by a maintenance contract. (If disease or insect infestation is diagnosed, we can apply controls for a reasonable fee.) 

· Replacement of plants that are injured or die as a result of improper cultural practices, such as over or under watering, overfertilization, damage from chemical applications, etc. 

· Replacement of plants that we planted, by request, in areas which receive a reduced amount of natural rainfall or none at all. Plants that are not well suited to our temperature zone or soil conditions. If any of these plants are requested, they will be excluded in writing. 

· Due to shallow root systems and/or susceptibility to moisture and temperature extremes, certain plant materials are not guaranteed. This includes plants in pots or planter boxes, client transplants, annuals, groundcovers, lawn seed, sod, and bulbs. 

Replacement plants will be the same size as the original. A customer may choose to “upgrade” a replacement plant to a larger size. In this case the customer would pay the difference between the original size and the “upgraded size”. If a plant needs to be replaced more than once, a different plant, variety, or cultivar may be installed as a more suitable option for the site.

Please notify Hawcott Lawn Service immediately upon observing symptoms of plant decline, including wilting, leaf or needle drop, discoloration of leaves or woody stems, insect infestation, etc. This allows us to quickly determine possible causes of plant stress and recommend solutions. Plant materials, which do not survive and require replacement, will be replaced as they become available and our schedule permits.